Oh dear, that is a damn ugly site. Why did boxes & arrows spend a better part of a year talking about this redesign and the process that went behind it only to present something that was dull, unprofessional, and generally all over the place? Where is the low-level, detailed care that text is aligned properly?
I suppose you could say that the semantic structure is there, but the CSS to skin the site is about as bland as you can get for a site of this nature and stature. View source to see the results yourself. Its not compartmentalized, its overriden in unnatural ways, and generally is poor.
Any designer would tell you that balance and consistancy are the keys to a good design. Why have a navigation that is scaled all over the place, as if it was a misplaced tag cloud. Its a navigation for god sake. And let us not forget to consider the graphic quality and choices made in this redesign. Are the graphics clean and clear, leading to choices that help drive a metaphor or aid in users finding information or goals…no, not really. What limited graphics that are present on the site to aid in the experience or so poorly choosen and implemented it says very little about the field of IA as a backbone to design.
In a course I teach in web development, I preach to students to begin to study bad interfaces. The practice of studying UI’s that generally do not meet the needs of the user are often telling and allow you to become a more fully featured designer. It allows you to know what mistakes to avoid. The study of bad design requires you to ask tough questions about the their designs, but conversely, your own work:
What doesnââ¬â¢t work?
Why doesnââ¬â¢t it work?
What can be improved and how?
I would suggest another redesign as soon as possible with these questions in mind when approuching the design phase.
Even more sad is the CMS that drives the site, which is so heavly lifting Basecamp, it should be criminal…but thats for another rant.

